fema did deliver some trucks and there was food being delivered. working, he was able to get jet blue and delta airlines, it to give them praise because they brought in food and were feeding some, but it's still similar. people don't know. we've got to get the word out, but there's no electricity. no telephone. no internet access and trying to get the word out and they're frustrated. >> what are the biggest frustrations they have? >> one, first thing is -- and then at night, because of the security, you know, you've got individuals that are concerned about security. you've got some who still want to go back to work, there's no bus. the bus service, the last bus leaves at 5:00. so folks facing isolated after that. some people work late. some need to go to work early. that's over. you have i saw today, fortunately, some of the shop owners had generators and they allowed some of the residents to come in and just get some warmth and plug in and charge their cell phones so they could try to communicate with someone. it's tough situation. >> and it's har